GPF Executive Workshop On Use And Misuses Of Internal Processes In A Container Terminal-In Pursuit Of Operational Excellence, 14-15 May 24, Singapore.

Dear industry colleagues

Executive Workshop Outline

The themes of the Two Day Express Executive Workshop are

• A Comprehensive Review of Work Practices at a Container Terminal
• Learn Hidden Issues at a Container Terminal
• Learning & Growth

Modern Containers Terminals today are smart technology driven supported by good spatial layout designs, high speed adaptive equipment/resources and trained intuitive personnel to meet the customized expectations of customer leading to targeted revenue growth and ROCE.

This Executive Workshop will walk through the key internal processes in a Modern Container Terminal and share knowledge of the current and potential gaps in practices and perceptions drilled down to workman level which could be addressed by managers and executives to improve operational performance and excellence.

The 2-day Executive Workshop will consist of subject matters given below. Sessions will be video driven with interactive participation by attendees.  There will be exercises and material handouts. Participants are welcomed to seek drilled down perspectives on any topic outlined.

Executive Workshop Outcome

At the end of the Executive Workshop, participants will have comprehensive overview and understanding of internal processes and their relationships in a container terminal and understand all possible gaps in practices which hamper productivity and delivery. Describe the main container-handling activities that take place in a container terminal. Know the elements and components of the container terminal operations sequence. Appreciate how workflow imbalances can arise during container terminal operations and describe the consequences of operational bottlenecks and unproductive work practices. Describe the activities, operations and facilities of the container terminal and discuss in broad terms how operational functions in the container terminal are organized, managed, planned, supervised and controlled.

Participants can explain the importance of terminal integration, and demonstrate how this is applied through the organizational structure of the terminal. Name the essential elements of terminal management and supervision. Explain the role of computerized terminal operating system in terminal operation. Participants will know the benefits of integrating, aligning and linking workflows in the container terminal to improve operational efficiency and productivity.

Participants can harness ideas and recognize lapses in their workflows from the Executive Workshop and seek to incorporate changes to these into their revised workflows to improve performance and efficiency.

Participants from Maritime Learning Institutions will have a broad view and understanding of workflows in a container terminal for better understanding and appreciation of the courses they are attending. Trainers can seek answers and clarifications on subjects they are covering in their curriculum.

Executive Workshop Participants – who should attend

• Terminal Owners
• Terminal Managers & Executives
• Terminal  Engineering Managers & Executives
• Financial Officers
• Information Technology Officers
• Shipping Line Managers & Executives
• Port Customers
• Port Stakeholders
• Maritime Learning Institutions – Students, Trainers

Topic 1: Workflow Framework in a Typical Container Terminal

• Container Terminal Modal Split
• Information Flows
• Documentation Flows
• Technology Flows
• Berth, Yard, Gate, Operations, Stowage Planning & Operations

Topic 2: Use & Misuses Dimensions

• TOS Applications Deployment, Utilization, Settings & Parameters
• Yard and Ship Planning Parameters
• Global Settings and Vessel Call Settings of TOS
• Crane Clashes: Planning vs Actual
• Yard Clashes – One Vessel, Many Vessels
• Yard Planning Reservations
• Pre and End of Vessel Operation Practices
• Re-handlings in Yard
• Post-Closing Loading
• Vessel Call Reschedule
• Yard Census
• Operations Performance Measures
• Equipment Availability and Performance Measures

• Lashing/Unlashing
• Idle Times & Stoppages
• Time-Wasting Practices
• Seat Swapping
• Queues
• Communication
• Linkages and Alignment of Internal Processes
• Silo Based Collection of Information

Workshop Leader: (subject to final confirmation)

Thomas Ng

Thomas Ng has over 28 years of training & consulting experience in the ports and shipping industry – in developing innovative solutions for players within the ports & shipping industry,   — in areas of planning & redesign, customer services and business operations; and delivering results.

He is the present Chairman of The Global Ports Forum (GPF). Since 2008, Thomas founded and launched the GPF, a platform where all ports stakeholders in the ecosystem- port customers, port authorities, port operators, port people, port suppliers & service providers are gathered together to discuss about issues furthering the interests of ports globally.

Thomas is proven and well-respected in the ports & shipping circles — recognized for his in-depth industry knowledge and far-reaching personal industry network and linkages.

Thomas is invited regularly as speaker & facilitator at Ports conferences, roundtable and executive workshops. He spoke recently at Transport Intelligence 2013 Infrastructure panel, together with senior executives from World Bank & UPS, Container Depot Association Singapore Conference 2014 on ports and infrastructure, Tank Storage Conference in 2015 and Roundtable on Smart ports & ships and Internet of Things in Jun 2016.

On a professional level, Thomas founded the non-government voluntary organization — The Global Ports Council (GPC) in 2008. As of today, over 192 C-level executives globally presents themselves as members of our council. Our prestigious list of Council members are as follows:

Thomas is also a veteran Chartered member (since 2001) of the Chartered Institute of Logistics & Transport Singapore. He serves as a Board Member of the Singapore Branch of Chartered Institute of Logistics & Transport for over 16 years.

Capt Sanjiv Chhibber

Capt Sanjiv Chhibber has 41 years of extensive experience in Senior leadership positions within the maritime and port industry, spanning vital functional areas across the Middle East, Africa and India. He had 17 years of sea-going experience. Capt Chhibber is a Master Mariner with experience in General Management, Port Operations, Business Development, Customer Service and Key Account Management, including Main Lines and Feeder Lines. Proactive maritime/port professional with a process-driven, customer service-oriented and results-focused approach.

Capt Chhibber sailed on board breakbulk and container vessels from 1981 to 1993, out of these eight years in command as Master, sailing mainly in the Red Sea, Africa, the Indian Subcontinent and the Far East. From 1993 to 2005 he worked onshore as Pacific International Lines (P.I.L.) (Pte) Ltd. Singapore’s Regional Director – Owners Representative. 1993 till 1998 – Mombasa / Kenya, handling P.I.L.’s Commercial & Operations activities in Kenya, Tanzania, Uganda, Mauritius and Comoros Islands. 1996 established P.I.L. (K) Ltd., P.I.L.’s shipping Agency office in Mombasa. 1998 till 2002 – Mumbai In charge of all I.C.D.’s in north India and all ports on the west coast of India. 2002 – 2005 – Dubai, Chhibber handled Operations and Commercial activities of P.I.L. in the Red Sea and Arabian Gulf ports, looking after Djibouti, Yemen, Sudan, Saudi Arabia, Egypt, Jordan and all ports in the Persian Gulf.

At PIL, Capt Chhibber negotiated terminal agreements & contracts with various port authorities in the region. Monitored the performance of all port agents and sub-agents within the territorial scope. Monitored vessel operations in ports, ensuring quick turnaround. Capt Chhibber expanded PIL’s Business development, new opportunities and service deployments within the region, soliciting and canvassing import and export cargo nominations. Developing reverse marketing strategies, new markets and logistics-related activities. Capt Chhibber represented P.I.L. as Owner’s Representative within various shipping consortium forums and set up a liaison with all major shipping lines. He successfully developed the East Africa trade, whereby volumes tripled since the inception of services.
Customer service was the top priority, and Chhibber provided sales and after-sale services, and all customer complaints were handled efficiently.

From 2005 – 2018, Capt Chhibber held senior Management positions at D.P. World U.A.E Region F.Z.E.

From 2005 to 2012, Commercial department as head of the Customer Service section. Capt Chhibber’s core competency at DPW include shipping Main lines account management, Strategic planning, Port Operations, Customer relationship management, Contract Management, Business Development, Resource planning, Team management, and General management. He reviewed port tariff every two years, and all service charges adjusted to recover the additional cost. 2012 to 2018, Container Terminal Operations Dept, Capt Chhibber oversaw berth and resource planning for all the 3 container terminals and general cargo berths in Jebel Ali. In container terminal operations, his involvement was in improving the efficiency of equipment, cost management, quick turnaround of vessels, efficiency in yard and terminal gates, quick turnaround of outside trucks, and planning to receive and commission new quay cranes and yard equipment.

At D.P. World, Capt Chhibber other responsibilities include – the productivity of quay cranes; yard equipment and vessel performance; Operations Reports for terminal management; carried out Activity-based costing (A.B.C.) of container terminal; Container terminal’s annual budget; yard capacity and equipment requirements; Container terminal commissioning; receiving New terminal equipment and commissioning; container terminal capacity forecast and development of new capacity; Planning yard, quay and berth civil and electrical work maintenance; Allocating container terminals to shipping lines belong to different consortiums; SLA agreement terms negotiated with shipping lines and implementation monitored; Berth windows allocation to different services of shipping lines; Daily berth planning is monitored to ensure terms of SLA achieved. These mentioned responsibilities had given Capt Chhibber extensive experience in container terminal management, strategy, process review, automation of services, and cost control, with top priority given to safety.

Ng Koon Seng

Ng Koon Seng (FCA Singapore, FCCA UK, FCPA Australia) has over 30 years of experience in a global logistics, ocean freight operations and container transportation conglomerate. He has a wealth of international experience from his career in shipping, global container equipment operation; process Optimization, end to end finance system setup for the shipping business start-up operation, transformation, change management, merger & acquisitions and divestures. He was engaged by Jurong Port Pte Ltd in year 2014 as a Finance system lead and business process consultant for a Joint Venture start up Port/Terminal project, providing finance IT project management and translate user requirements into solution concept, prepare training manuals specific to each finance processes and setting up the finance organization, Multi-Purpose Port/Terminal billing system and implementation of the real time integrated Enterprise financial full system from scratch through end to end finance process innovation and design, develop innovation and out-of-box solutions, lean and digitize, user & finance-friendly administration, workflow integrated for Marunda Center Terminal – PT. Pelabuhan Tegar Indonesia, the 1st private international & domestic multi-purpose seaport which focusing in General Cargo & Bulk Cargo (dry & liquid) in greater Jakarta area. The port is a joint venture between Marunda Center Industrial Estate (www. marundacenter.com) Indonesia and Jurong Port Pte Ltd (www.jp.com.sg) a leading international multi-purpose port operator in Singapore. The integrated port billing and finance system is up and live in Marundra Center Terminal.

He was also tasked to do research on the Ports in Thailand, training, financial modelling with Activity-based costing Analysis for the Aggregates and sand Terminal project.

Mr Ng spent 25 years of his career with NOL/APL, a world leader in shipping and logistics services with annual turnover of US$8b., holding various senior management positions from liners services, special cargoes, freight forwarding, shipping agencies, manage PSA’s appropriated Berth scheme for shipping consortia to global equipment operation including M&A of APL, lead Post Merger integration and transformation of the NOL/APL global equipment operation, depots, trucking, rail, land and intermodal operation which involved more than US$1.5 Billion worth of operational cost globally. Head of the NOL global equipment management and achieved significant hard core saving per company’s testimonial thru dynamics operational modelling.

16th GPF Anniversary Special. Pay for Two participants, another Two comes free. No other promotion applicable.

On or Before 14 Mar 2024: The ‘Early Bird’ Rate is USD3995 – Save USD800!

Special Offer! – 3 Delegates For The Price of 2 in This Category! Save USD3995!

From 15 Mar 2024: The Regular Rate is USD4795

Special Offer! – 3 Delegates For The Price of 2 in This Category! Save USD4795!

Note: All fees stated include luncheons, refreshments and complete set of documentation. It does not include the cost of accommodation and travel.

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To register, please submit the following details to thomasng@globalportsforum.com:

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Kindly note that as we are providing a special rate for ‘early bird’ sign up, we will need to receive your company payment by 14 Mar 2024  to enjoy the discount.

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Look forward to welcoming you at the executive workshop/forum !

Kind regards

Thomas Ng

Chairman

The Global Ports Forum

GLOBAL PORTS FORUM PTE. LTD.

10 Anson Road

#18-11

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Singapore 079903

Website: www.globalportsforum.com/

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Email:  thomasng@globalportsforum.com

Terms & Conditions:

No delegate registration will be accepted without completing registration details and full payment.

Upon receipt of your registration details and full payment, further programme information will be emailed to you including your proforma invoice and, if required, a letter of invitation for entry visa application.

Delegates will not be admitted unless payment has been received in Full.

Flights, Airport Transfers and Accommodation are not included in your delegate registration fee.

Refund Policy – a reimbursement of the registration fee, minus administrative charges will only be made if the participant has notified Global Ports Forum Pte. Ltd. in writing that he/she is unable to attend the event no less than 45 days prior to the commencement of the event. No cancellation is allowed after that, but a replacement with another participant is allowed.

This programme is subject to change without notice, E&O.E.